ScanPay is good at one thing — collecting payment on site. QR code, tap to pay, payment link. Clean and simple. But the moment your customer asks for an estimate before agreeing to the work, or you need to document the job with photos, or you want to route an overflow call to a partner tech, or you need to split revenue to two bank accounts automatically — ScanPay stops. You end up stitching together ScanPay for payments, WhatsApp for dispatch, a notes app for job details, and Zelle for paying your partners. ServiceHQ replaces all of it with one app that does everything from the first call to the final payout.
The locksmiths who look for a ScanPay alternative are not unhappy with payments. ScanPay handles payments well. What they are unhappy about is everything that happens before and after the payment. Before the payment: no way to send a professional estimate for the customer to review and sign. No way to document the job with before and after photos. After the payment: no automated way to split the revenue with a partner tech. No customer tracking page. No AI answering the next call while you are finishing this job.
| Feature | ServiceHQ | ScanPay |
|---|---|---|
| QR code payments | Yes | Yes |
| Apple Pay and Google Pay | Yes | Yes |
| Tap-to-pay on iPhone | Yes | Yes |
| Klarna buy-now-pay-later | Yes | Yes |
| Instant payouts | Yes · 1.5% no minimum | Yes · 1.5% + $5 min |
| Digital estimates with customer signing | Yes | No |
| Job photos · before / after / damage | Yes | No |
| Invoice PDF generation | Yes | No |
| Sales tax calculation by ZIP | Yes | No |
| Line-item service breakdown | Yes | No |
| Customer live tracking page | Yes | No |
| Partner company portals | Yes | No |
| Automatic routing to best available tech | Yes | No |
| Revenue splits to both banks Friday | Yes | No |
| AI Receptionist 24/7 | Yes | No |
| Call masking and recording | Yes | No |
| NPS surveys after every job | Yes | No |
| Monthly fee | $19–$299 | $0 |
| Processing rate | 2.9% + $0.30 | 2.5% tap or 2.7% + $0.20 online |
| Instant payout minimum | None | $5 minimum |
Here is what a typical locksmith operation looks like when ScanPay is the payment tool: ScanPay for payment. WhatsApp for dispatch. Notes app for job details. Zelle for partner payouts. Every one of those is a separate login, a separate notification, a separate place something can fall through the cracks. ServiceHQ is one login. One app. One place where everything happens.
ScanPay for payment. WhatsApp for dispatch. Notes app for job details. Zelle for partner payouts. Four tools, four logins, four places things go wrong.
One platform. Job created, partner dispatched, customer tracked, payment collected, revenue split. Friday automatic. Done.
Under an hour to set up. Keep ScanPay running in parallel during your trial. Most locksmiths never go back.
Switching away from ScanPay does not mean giving up a good payment experience. ServiceHQ has the same QR code payments, Apple Pay, Google Pay, and tap-to-pay on iPhone. The payment screen is clean and fast. Customers pay in under 30 seconds.
The one difference worth knowing: ServiceHQ charges 2.9% plus $0.30 versus ScanPay's 2.5% for tap-to-pay. On a $250 job that is a $1 difference. For that $1 you get digital estimates, job photos, customer tracking, partner dispatch, revenue splits, and AI answering your calls overnight. On instant payouts ServiceHQ is actually cheaper — 1.5% with no minimum versus ScanPay's 1.5% plus $5 minimum.
Go to lockroute.app and sign up. No credit card required.
Click Connect Stripe Account. Same Stripe infrastructure ScanPay uses under the hood.
Enter each partner's name, phone, and ZIP coverage. They get an invite link and set up their own portal in under 5 minutes.
Create a test job, send the QR code, pay with Apple Pay, watch it register.
Create a line-item estimate, send the signing link, sign it on your phone like a customer would.
Run real jobs through ServiceHQ. Keep ScanPay as a backup for the first week if it makes you comfortable.
Yes. QR code, Apple Pay, Google Pay, and tap-to-pay on iPhone — same methods ScanPay offers. Customer experience is identical.
The subscription is more — ScanPay is free, ServiceHQ starts at $19 per month. Processing rate is slightly higher. On a $250 job that is a $1 difference. On instant payouts ServiceHQ is actually cheaper — no $5 minimum fee.
Yes. Run both in parallel on real jobs during your 14-day free trial.
Your ScanPay data stays in ScanPay. Export a CSV before you cancel if you want it for records.
No. Customers pay through a link in their browser. No download, no account, no friction.
Yes. The Solo plan at $19 per month is built exactly for this.
ScanPay does payments. ServiceHQ does payments and everything else. Digital estimates. Job photos. Customer tracking. Partner dispatch. Revenue splits. AI answering your calls. All in one place. All in under an hour to set up.
Start Free 14-Day Trial →Questions? Email [email protected]