You cannot be on the phone every minute of every day. You are under a dashboard at 11pm. You are on a job at 2am. You are driving between calls at 4pm on a Friday. Every time your phone rings and you cannot answer it, that is a $150 to $400 job walking straight to your competitor. ServiceHQ AI Receptionist answers every call in your company name, collects the customer's information, creates the job automatically, and dispatches your nearest available partner tech — all without you lifting a finger.
Missed locksmith calls do not follow a schedule. They happen overnight when you are asleep. They happen on weekends when you are with your family. They happen at 4pm when you are already on a job and your hands are full. They happen on holidays when nobody is staffed. There is no predictable window when your phone is safe to go unanswered. Every unanswered call is a customer who spent 10 seconds on Google, called the next locksmith on the list, and forgot you existed.
Your dedicated ServiceHQ number rings. The AI answers within 2 rings in your company name. The customer has no idea they are talking to an AI. The voice is natural, professional, and calm.
The AI asks the right questions for a locksmith call. Is this a house lockout or a car lockout? What is the address? What is the best number to reach you? What service do you need? It confirms the details back to the customer before ending the call.
The moment all details are collected the job is created in ServiceHQ automatically. No manual entry. No copy-paste from a text message. No WhatsApp thread.
ServiceHQ routing fires immediately. The nearest available partner tech gets notified. They tap accept. The customer gets a live tracking link.
Before hanging up the AI tells the customer a technician is on the way and they will receive a text shortly with tracking information.
This is the question every locksmith asks. What happens if the customer gets frustrated and demands a real person? We built the answer directly into the system. If a customer asks to speak to a human at any point during the call, the AI immediately says "Of course, let me connect you now" and transfers the call to your number or your dispatcher's number. No argument. No repeat loop. No customer left talking to a wall. If nobody answers the transfer, the AI takes a message and creates a new lead job in ServiceHQ so the call is never truly lost.
This is the most common concern and it deserves a straight answer. Yes, AI can misunderstand an address. Yes, a customer might give unclear information. Here is what we did about it.
First, the AI reads back everything it collected before ending the call — customer confirms or corrects on the spot. Second, every call is recorded and the full transcript is attached to the job in ServiceHQ. Third, if the AI cannot understand something after two attempts it transfers to a human instead of guessing. It never creates a job with incomplete information.
The question is not whether AI is perfect. It is whether AI makes fewer mistakes than a missed call. A missed call has a 100% error rate.
Most locksmith operations handle calls one of three ways — a dedicated answering service at $1 to $2 per call, staff answering during business hours only, or answering every call themselves and burning out. ServiceHQ AI Receptionist costs under $0.50 per call. All-in. No per-minute billing. No setup fees. No contracts.
| ServiceHQ AI | Answering Service | Staff Answering | You Answering | |
|---|---|---|---|---|
| Available 24/7 | Yes | Sometimes | No | No |
| Cost per call | Under $0.50 | $1.00–$2.00 | Salary cost | Your time |
| Creates job automatically | Yes | No | No | No |
| Dispatches partner instantly | Yes | No | No | No |
| Human fallback built in | Yes | No | Yes | Yes |
| Call recorded and transcribed | Yes | Sometimes | No | No |
| Never calls in sick | Yes | No | No | No |
| Works on holidays | Yes | Extra charge | No | No |
Enterprise plans available for operations handling 200 or more calls per day. Contact [email protected] for custom pricing. All plans include a 14-day free trial. Requires a ServiceHQ subscription starting at $19 per month.
The voice is natural and professional. Most customers complete the call without asking. If a customer asks directly whether they are speaking to a person, the AI answers honestly and offers to transfer them to a human immediately.
The AI reads back all collected information before ending the call. The customer confirms or corrects it on the spot. The full transcript is also attached to every job in ServiceHQ.
The AI transfers the call to your number immediately. No friction, no argument. If nobody answers the transfer it takes a message and creates a new lead job.
Yes. The AI is trained specifically for locksmith call types — residential lockouts, automotive lockouts, rekeying, key cutting, and lock installation.
Additional calls are billed automatically at the overage rate for your plan — under $0.50 per call. You can also set up auto-recharge to add call packs automatically.
Yes. You can set a custom greeting, custom company name, and custom instructions up to 5,000 characters.
Every call that goes unanswered is a customer who is already dialing the next locksmith. ServiceHQ AI Receptionist answers before the second ring, collects the job details, and has a tech on the way before you even know the phone rang. 14-day free trial. No credit card. No setup fee.
Start Free Trial →Questions? Email [email protected]