Most dispatch software was built for plumbers with employee technicians running scheduled maintenance routes. Locksmith operations work completely differently. You are not scheduling recurring appointments. You are routing emergency calls to independent partner companies at 2am. You are splitting revenue between two separate businesses. You are managing a network of 1099 contractors who have their own logins, their own trucks, and their own bank accounts. Every major dispatch platform on the market was built for the wrong model. ServiceHQ was built for yours.
The locksmith dispatch model has three characteristics that no generic field service platform handles correctly.
First — you dispatch to independent partner companies, not your own employees. ServiceTitan and Jobber are built around employee dispatch. That is not how most locksmith operations work. Your partners are separate businesses with their own bank accounts and tax situations.
Second — you need revenue to split automatically to two separate bank accounts. Every week. On hundreds of jobs. No generic dispatch platform does this automatically.
Third — you handle emergency reactive calls, not scheduled routes. Emergency dispatch requires instant routing, immediate partner notification, and a customer tracking page that shows help is on the way.
Solo locksmiths typically use no dispatch software at all. They answer their own calls, take payments through ScanPay or Square, and track jobs in a notes app. The problem is missed calls while on a job, no professional estimates or photos, and no customer tracking. ServiceHQ Solo at $19 per month solves all of that.
Small operations with two to ten partners typically run on WhatsApp groups. It works until it does not — a partner misses the message, two partners respond at the same time, the customer calls back for an update nobody has. ServiceHQ Business at $149 per month replaces the entire WhatsApp operation.
Mid-size operations with ten to thirty partners often try Uleadz because it was built specifically for locksmiths. But Uleadz charges per user, does not split revenue automatically, and has not meaningfully updated its interface in years.
Larger operations sometimes try ServiceTitan or Jobber and quickly discover these platforms were built for employee dispatch. The revenue split model does not fit. They go back to WhatsApp. ServiceHQ is what they were looking for.
When a lockout call comes in at 11pm, you need the right partner notified in under 60 seconds. ServiceHQ routing matches every job to the best available partner based on ZIP code coverage, service type, live availability, and priority weighting. Serial mode sends one partner at a time with a 5-minute acceptance window. Jump-ball mode broadcasts to everyone and the first to accept wins. The customer gets a live tracking link the moment a partner accepts.
Every partner company gets their own login. Their own mobile portal. Their own earnings dashboard. They accept jobs, update status, upload photos, collect payment on site, and see their payouts. All from their phone. All without touching your dashboard.
Customer pays via QR code, tap to pay, or payment link. ServiceHQ calculates the split based on the revenue share percentage you set for each partner. Partner gets their amount Friday. You get yours Friday. No manual calculation. No Zelle request. No spreadsheet.
ServiceHQ AI Receptionist answers in your company name 24/7, collects the customer's information, creates the job automatically, and dispatches the nearest available partner. The call costs under $0.50. A missed lockout call costs $150 to $400.
When your partner tech calls a customer through ServiceHQ, they call through your company's masked number. The customer sees your number — not your partner's personal cell. Your customer relationships stay with your business.
| Feature | ServiceHQ | ServiceTitan | Jobber | Uleadz | |
|---|---|---|---|---|---|
| Built for partner networks | Yes | No | No | Partial | No |
| Auto revenue splits to both banks | Yes | No | No | No | No |
| Partner company own login | Yes | No | No | Limited | No |
| Emergency reactive dispatch | Yes | Partial | Partial | Yes | Yes |
| AI Receptionist | Yes | No | $99 add-on | No | No |
| Call masking and recording | Yes | No | No | No | No |
| Customer GPS tracking page | Yes | Yes | Partial | No | No |
| Flat pricing · no per-user fees | Yes | No | No | No | Free |
| Digital estimate signing | Yes | Yes | Yes | Yes | No |
| Job photos | Yes | Yes | Yes | Yes | No |
| Tap-to-pay on iPhone | Yes | Yes | Yes | No | No |
| 14-day free trial | Yes | No | Yes | No | Free |
| Monthly cost · small operation | $149 | $400+ | $199+ | $89+ | $0 |
| Annual contract required | No | Yes | No | No | No |
WhatsApp is free but it is not dispatch software. It is a messaging app being used as dispatch software because nothing better was available for this specific model. ServiceHQ was built to be what WhatsApp could never be — a real dispatch platform for locksmith partner networks.
You work alone. You need professional estimates, job photos, clean QR code payments, and a customer tracking page. ServiceHQ Solo is $19 per month. It is everything ScanPay should have been.
You have two to ten partner companies. You are currently running on WhatsApp and Zelle. ServiceHQ Business at $149 per month replaces everything — routing, partner portals, revenue splits, call masking, and AI answering overnight.
You have ten or more partners. Multiple dispatchers. High call volume. ServiceHQ Professional at $299 per month with priority support handles operations at any scale.
All plans include unlimited partners. AI Receptionist available as add-on from $79 per month. No annual contract. Cancel anytime.
ServiceHQ was built specifically for locksmith dispatch operations. The platform also works for any emergency dispatch operation routing to independent partner companies — roadside assistance, garage door repair, emergency HVAC, mobile glass repair.
The partner portal was designed for people who are not comfortable with software. Accept a job is one tap. Update status is one tap. Collect payment is one tap. If your partners can use WhatsApp they can use ServiceHQ.
ServiceTitan starts at $400 plus per month, requires an annual contract, and was built for businesses with employee technicians. ServiceHQ starts at $149 per month, has no contract, and was built specifically for operations dispatching to independent partner companies.
The AI Receptionist add-on handles inbound calls 24/7 in your company name at under $0.50 per call. Most operations that add AI Receptionist cancel their answering service within the first month.
Yes. Each partner has their own revenue share percentage. The system calculates and deposits each partner's correct amount automatically every Friday.
Most operations are fully live within a few hours.
After 6 years in the locksmith industry, the problems were always the same. Dispatchers had no idea where their techs were. Techs had no clear way to receive their next job. Customers had no visibility on when help was arriving. And when the job was done, nobody had a clean way to get paid — not the tech from the customer, and not the tech from the dispatcher. Every other dispatch platform was built for a different industry with a different model. ServiceHQ was built specifically for locksmith operations that dispatch to independent partner companies. Nothing else. No compromises.
14-day free trial. No credit card. No annual contract. No demo required. Add your first partner in under 10 minutes. Run your first job before lunch. See your first automatic Friday payout within the week.
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